Customer Engagement Solution

Build lasting customer relationships with targeted solutions that help you better connect, engage, and retain your customers.

How We Can Help Your Business

We help businesses boost their customer satisfaction and retention through smart automation solutions and system integrations.
Here’s how our solutions can help you turn bland conversations into memorable customer experiences.

Meaningful Customer Engagement

By integrating your existing platforms together and across different channels, we help you engage with customers in a relevant, timely, and personal way - through the channels they prefer.

Exceptional Customer Support

Our customer service solutions help your agents be more proactive and efficient in delivering contextual support on the channel chosen by the customer.

Building One-on-One Relationships

We build specific solutions that enable sales teams to access valuable insights and get the tools they need to build long-lasting relationships with customers.

Centralized Customer Data

We help you understand your customers better by connecting all the moving pieces in your business together and creating a central point of truth for all your customer data.

Higher Operational Efficiencies

By consolidating customer data across systems and creating automatic communication flows, we help increase operational efficiencies in your business so you can achieve more with less.

Higher Operational Efficiencies

By consolidating customer data across systems and creating automatic communication flows, we help increase operational efficiencies in your business so you can achieve more with less.

Trusted Partners of Freshworks and Zoho

From choosing the right solution to effective implementation and specific customization, we help you make the
most out of Freshworks and Zoho.

Our Solutions

We help you solve complex challenges in your business so you can grow with confidence and better support,
engage, and retain your customers.

System Integrations

Having an awesome team of developers and years of experience building customer engagement solutions, we’ve got the expertise to integrate all the different customer engagement systems you’re using with each other and with other business systems so you can benefit from unified customer data and deliver superior customer experience.

Smart Automation

We create automated communication flows, event-triggered messaging, and other automation solutions that help you proactively and more efficiently communicate with your customers. With automation solutions, you can increase operational efficiencies, save agents’ resources, and reduce the time to resolution.

Our Testimonials

“I was also impressed by the quality of their code and their ability to align with our time zone.”

Christophe Straut

Engineer Manager & Marketing Lead, Tracksheet

“Asim and his team are great developers. We are working with them on a regular basis for several projects from simple ones to complex ones and they are doing a great job."

Lea Cauet

Specialist, Promotional Items Manufacturer

“Asim went above and beyond with everything. He made sure every “what if” scenario was covered before scoping out a full solution.”

Jon Teodoro

Verde Media

"Codup is definitely First Class. They came in with a great proposal for our project, but I was still a bit uncomfortable because of the distance and potential language barriers. We went ahead with the project and I immediately knew I had made the right decision."