Gift Fairy Headquarters
Giving presents is truly a daunting task. The two main hitches – what to buy and where to buy – are what makes it so overwhelming. Gift Fairy HQ solves both the problems. An online gift shop, Gift Fairy researches and offers thoughtful gifts for different kinds of people and occasions so you get the best selection of gifts to choose from without being overwhelmed.
Gift Fairy was facing a major glitch on its online shop. To provide a complete gift buying experience, they offered their customers a way to add gift wraps to their products. But there was a catch. When customers added the gift wrap, the website was adding the wrap as a fee instead of a product, which was causing problems in inventory management. Moreover, Gift Fairy wanted to offer a few other options in adding gift wraps as well, which they couldn’t do with the current plugin they were using.
Codup built a custom plugin for Gift Fairy, which solved the challenges they were facing. Our plugin allowed them to add gift wraps as a product instead of a fee and also allowed them to add a few other options for adding the wraps. Those options included the following: Free Gift Wraps, Surprise Me (the user didn’t have to select the gift wrap and tag), and Premium Gift Wraps and Tags.
Our viable solution resulted in a complete gift buying experience on the Gift Fairy website. With the improved customer experience, our client enjoyed an increased amount of sales, more customer satisfaction, and higher customer loyalty. When customers get a positive experience, they come back solely for the experience - and that range perfectly true in this case.