Freshdesk – The #1 Omnichannel Helpdesk Solution Now Available in Pakistan

It’s not just any other ticketing tool. Omnichannel Freshdesk is an all-in-one Customer Experience platform that lets you delight your customers and elevate your customer experience – all at a very affordable price.

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The Top-Rated Omnichannel Helpdesk in Pakistan

Empower your support team with the tools they need to deliver a delightful and unified experience across all support channels – traditional and digital.

Trusted by Leading Companies in Pakistan

What Customers Say About

Freshdesk Omnichannel

sasta ticket

“We prefer Freshdesk over other tools because of its powerful metrics and tracking features that allow us to stay on top of our customer experience”

Sasta Ticket

“Freshdesk’s agent portfolio, and how it worked, were very user-friendly – it had all the features we needed to collect tickets, assign tickets to different agents, and store information.” 

Luke Gaspar

Field Engineer

We’re The Only Regional Partner of Freshworks in Pakistan

Want to know how Freshdesk Omnichannel can help improve your customer experience and increase customer satisfaction? Schedule a live, 1-on-1 demo, see the features in action, and get your 21 days free trial!

The Tools You Get to Level Up Your Customer Experience

Here are the tools you get to improve your CSAT:

Freshdesk OmniCHannel

An omnichannel helpdesk platform that gives your agents the tools they need to delight your customers and resolve their issues fast.


With Freshchat’s AI-powered intelligent chatbots and custom chat flows, you can improve your customer engagement and provide speedy support.

Calling Solution

A call-center solution integrated with Freshdesk Omnichannel allows you to interact with customers and provide support via phone call.

Want to improve customer satisfaction with Freshdesk Omnichannel?

Talk to a Freshworks consultant in Pakistan, today!