Docusign for Freshservice
Are Paper-Based Processes Getting In The Way of Efficient ITSM?
Leaving the service desk to get papers and documents signed by managers and signatories is a routine task in a typical day of an IT service agent. Chasing people around for signatures and placing phone calls to get an update on the document’s status costs time, money, and valuable resources of the organization.
DocuSign for Freshservice lets you save your valuable resources and bring efficiencies by digitizing and automating these mundane tasks.
How Does DocuSign for Freshservice App Work?
IT Agent sends a document to signatories
IT Agent sends a document to signatories.
Signatories recieve notification from DocuSign
Signatories e-sign the document on DocuSign
IT agent sees the 'Completed' Status on Freshservice.